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Bookings
The guides in this section step through how to setup up and manage online bookings for your venue.
How to Set Up Your Venue's Booking System
This guide gives an overview to configuring booking slots, availability, and seating arrangements.
21 steps
Managing Venue Capacity
This guide steps through Usefull's Booking Capacity Settings used to manage the number of online bookings that can be made for a given timeslot.
11 steps
How to Add a Full Venue Blockout
Blockouts are used when your venue is unavailable for bookings, such as for private functions, closures, or special events. There are various types of blockouts — full venue, section-specific, multi-day, single-day, or partial-day. This guide focuses on creating a full venue blockout that will appear at the highest calendar level, helping prevent customers from going through the online booking process only to find your venue unavailable.
13 steps
How to Send a Booking Guarantee Request
This guide will walk you through the steps to send a booking guarantee request to a customer for an upcoming booking using your booking dashboard. This process applies when the booking comes in via phone or email rather than through the online booking system.
11 steps
How to Flag a Booking as a Special Booking
Sometimes you may want to highlight a particular booking as important — for instance, if it’s a potential wedding booking or requires special attention. Flagging it as a special booking helps you and your team easily identify it.
6 steps
How to Add Options to Your Booking Experience
Enhance your booking experience by offering customers the ability to select specific options related to their experience, such as meal choices or special requests. This feature helps you gather valuable information on customer preferences in advance, enabling you to better plan inventory, staff, and logistics. Options can be customised, activated, or deactivated as needed for each experience, ensuring flexibility and control over your offerings.
15 steps